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Privacy Policy

Last Updated: November 3, 2025

1. Introduction

Welcome to HealthGenie ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Personal Information:

  • Account information (name, email address)
  • Profile information (age, gender, health preferences)
  • Device information (device type, operating system)

Health Information:

  • Medication records and schedules
  • Health journal entries and notes
  • Mood tracking data
  • Health patterns and analytics
  • Images and attachments you upload

Automatically Collected Information:

  • Usage data and analytics
  • Device identifiers
  • Log data and crash reports

3. How We Use Your Information

We use your information to:

  • Provide and maintain our health tracking services
  • Send medication reminders and notifications
  • Generate health insights and analytics
  • Sync your data across devices
  • Improve our app and develop new features
  • Communicate with you about updates and support
  • Ensure security and prevent fraud

4. Data Storage and Security

Offline-First Architecture: Your health data is primarily stored locally on your device, ensuring you have access even without internet connectivity.

Cloud Sync: If you enable cloud sync, your encrypted data is stored on secure servers to enable multi-device access.

Security Measures:

  • End-to-end encryption for sensitive health data
  • Secure authentication and access controls
  • Regular security audits and updates
  • Industry-standard security protocols

5. Data Sharing and Disclosure

We do NOT sell your personal health information.

We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share specific information
  • Service Providers: With trusted third-party service providers who assist in operating our app (cloud storage, analytics)
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Export your health data in a portable format
  • Opt-Out: Disable cloud sync and keep data local only
  • Revoke Consent: Withdraw consent for data processing

7. Children's Privacy

HealthGenie is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Services

Our app may contain links to third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time. Some information may be retained for legal or legitimate business purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

12. HIPAA Compliance

HealthGenie is designed with HIPAA-compliance ready features. While we implement security measures that align with HIPAA standards, individual users should consult with healthcare professionals regarding specific compliance requirements for their use case.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@healthgenieai.com
Website: healthgenieai.com

14. Your Consent

By using HealthGenie, you consent to this Privacy Policy and agree to its terms.

© 2025 HealthGenie. All rights reserved.

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