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Terms of Service

Last Updated: November 3, 2025

Important: By accessing or using HealthGenie, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our app.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and HealthGenie ("we," "our," or "us") regarding your use of the HealthGenie mobile application and related services (collectively, the "Service").

2. Description of Service

HealthGenie is a personal health tracking application that provides:

  • Medication tracking and reminder services
  • Health journaling with rich text and image support
  • Mood tracking and analytics
  • Data synchronization across devices
  • Health insights and pattern recognition

3. Medical Disclaimer

IMPORTANT MEDICAL DISCLAIMER:

  • HealthGenie is NOT a medical device and does not provide medical advice
  • The Service is for informational and organizational purposes only
  • Always consult with qualified healthcare professionals for medical advice
  • Do not use the Service for medical emergencies - call emergency services
  • The Service should not replace professional medical care or advice
  • We are not responsible for any health decisions made based on information in the app

4. User Accounts

Account Creation:

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 13 years old to use the Service
  • One person or entity may maintain only one account

Account Security:

  • Keep your password confidential
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account

5. Acceptable Use

You agree to use the Service only for lawful purposes. You agree NOT to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users' use of the Service
  • Use the Service to spam or harass others
  • Reverse engineer or copy any part of the Service
  • Resell or redistribute the Service

6. User Content

Your Data: You retain all rights to your health data, journal entries, and other content you create in the app ("User Content").

License to Us: You grant us a limited license to store, process, and transmit your User Content solely to provide the Service to you.

Responsibility: You are solely responsible for your User Content and the consequences of posting or sharing it.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property

The Service, including its design, features, text, graphics, logos, and software, is owned by HealthGenie and protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or create derivative works of the Service
  • Remove or alter any copyright or proprietary notices
  • Use our trademarks without written permission

9. Subscription and Payments

Free Services: Basic features of HealthGenie are provided free of charge.

Premium Features: Some advanced features may require a paid subscription:

  • Subscriptions automatically renew unless canceled
  • Prices are subject to change with notice
  • Refunds are provided according to our refund policy
  • Payment is processed through app stores (Apple App Store, Google Play)

10. Cancellation and Termination

By You: You may stop using the Service and delete your account at any time.

By Us: We reserve the right to suspend or terminate your access to the Service if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activities
  • Harm other users or our systems

Effect of Termination: Upon termination, your right to use the Service ceases immediately. We may delete your account and data according to our data retention policies.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of information

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free from viruses or harmful components

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEALTHGENIE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, or goodwill
  • Service interruptions or data loss
  • Any health-related decisions or outcomes

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

13. Indemnification

You agree to indemnify and hold harmless HealthGenie, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Content

14. Dispute Resolution

Informal Resolution: If you have a dispute with us, please contact us first at support@healthgenieai.com to attempt to resolve it informally.

Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration rather than in court, except where prohibited by law.

Class Action Waiver: You agree to resolve disputes individually, not as part of a class action.

15. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

16. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms in the app
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

Your continued use of the Service after changes constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HealthGenie regarding the Service.

19. No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

20. Contact Information

For questions about these Terms, please contact us:

Email: support@healthgenieai.com
Website: healthgenieai.com

Acknowledgment: By using HealthGenie, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

© 2025 HealthGenie. All rights reserved.

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